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Viewing activity history
The activity history contains a complete record of all operations performed in the system. It allows you to review the sequence of events, which is especially helpful when there are questions or concerns about specific actions. To view activity ...
Sending welcome messages
Unlike other automatic messages, this message is not sent automatically. Its delivery depends on the administrator’s decision, who can trigger it manually by clicking the “Send welcome message” button in the “Communication” tab on the group page. It ...
Message creation
Mondo Infano includes a built-in communication module that allows you to send messages via email and SMS. To send a message: 1. Expand the “Communication” tab from the side menu. 2. Then select “Inbox”. 3. Click the “New message” button. NOTE: 1. In ...
SMS cost calculation
To display the SMS cost: 1. Go to the new message creation screen. 2. Click the “Calculate SMS cost” button. 3. The number of credits will be displayed (indicating how many parts the message will be sent in). Next to the credit count information, ...
Adding documents to a promoter
To add documents to a promoter: 1. Expand the “LUDO” tab from the side menu. 2. Then expand the “Administration” tab. 3. Select the “Promoters” tab. 4. From the list of promoters, select the desired promoter by clicking their name. 5. Go to the ...